Pipedrive
Sales & CRM
Zoho CRM
Sales & CRM
Pipedrive vs Zoho CRM in Singapore — which is right for your business?
Both are sales & crm tools used by Singapore businesses. Here is a side-by-side comparison covering SGD pricing, PSG eligibility, PDPA compliance, and local context to help you decide.
Singapore-specific comparison
| Criterion | Pipedrive | Zoho CRM |
|---|---|---|
| SGD pricing (incl. 9% GST) | S$21.90/mo | S$21/mo |
| Free tier | Yes | Yes |
| PSG grant eligible | Checking | Checking |
| PDPA compliant | No | No |
| SG / APAC data centre | Not confirmed | Not confirmed |
| GST / InvoiceNow ready | No | No |
| PayNow / local bank feeds | No | No |
| CPF payroll support | No | No |
| SkillsFuture eligible | No | No |
Stackd verdict
Pipedrive
Singaporean businesses evaluating Pipedrive should carefully calculate total cost of ownership including necessary add-ons and integrations, as these can push monthly expenses well over initial estimates.
Zoho CRM
SMEs in Singapore can leverage Zoho CRM's comprehensive features for efficient sales management, though local compliance or subsidy details like PSG require further verification.
Pros & cons — Singapore view
Pipedrive
Pros
+Visual pipeline management
+Email sync and templates
+Workflow automation
+Custom reports and forecasting
Cons
–Significant hidden costs for essential add-ons (dialer, visitor ID, chatbot)
–Requires external tools for full SDR functionality (enrichment, advanced sequencing)
–Lack of native AI and person-level visitor identification
Zoho CRM
Pros
+Free tier available for up to 3 users
+Scalable editions (Standard, Professional, Enterprise, Ultimate)
+Includes AI agents and process automation
+Reliable support and flexible contracts
Cons
–PSG eligibility unconfirmed
–Singapore data centre location unconfirmed
–Advanced features and more users can increase costs
Who should choose which
Choose Pipedrive if...
›Growing sales teams
›SDR teams
›Small to medium-sized enterprises (SMEs) managing multiple sales processes
›Freelancers
Choose Zoho CRM if...
›SMEs
›Startups
›Growing businesses
›Freelancers
Singapore FAQ
Is Pipedrive available in Singapore?
Yes, Pipedrive is a globally available sales CRM, and its pricing is provided in USD, accessible to users in Singapore.
Does Pipedrive support SGD pricing?
The search results show pricing in USD. There is no mention of direct SGD pricing or support for SGD transactions.
Is Pipedrive PSG-eligible?
The provided search results do not contain information regarding Pipedrive's PSG eligibility in Singapore.
Is Pipedrive PDPA compliant?
The provided search results do not contain information regarding Pipedrive's PDPA compliance.
Want to explore each tool further?
Read our full Singapore reviews before deciding.