Heap
Analytics
Hotjar
Analytics
Heap vs Hotjar in Singapore — which is right for your business?
Both are analytics tools used by Singapore businesses. Here is a side-by-side comparison covering SGD pricing, PSG eligibility, PDPA compliance, and local context to help you decide.
Singapore-specific comparison
| Criterion | Heap | Hotjar |
|---|---|---|
| SGD pricing (incl. 9% GST) | S$22.10/mo | S$22.10/mo |
| Free tier | Yes | Yes |
| PSG grant eligible | Checking | Checking |
| PDPA compliant | No | No |
| SG / APAC data centre | Not confirmed | Not confirmed |
| GST / InvoiceNow ready | No | No |
| PayNow / local bank feeds | No | No |
| CPF payroll support | No | No |
| SkillsFuture eligible | No | No |
Stackd verdict
Heap
While the PSG grant is a significant initiative for Singapore businesses, Heap is not explicitly mentioned as an eligible solution in the provided documents.
Hotjar
Singapore businesses can leverage Hotjar to understand local customer preferences and pain points, informing strategic website improvements and boosting online sales. Its potential for PSG funding is not confirmed by current search results.
Pros & cons — Singapore view
Heap
Pros
+Potential to leverage PSG grant for other software categories (e.g., accounting, FSM)
+Government support for digital transformation (general context)
Cons
–Heap's PSG eligibility is unconfirmed based on provided results
–No specific business features or benefits of Heap mentioned
Hotjar
Pros
+Deep user behavior insights
+Optimise conversion funnels
+Improve website design and UX
+Visual user insights (heatmaps)
Cons
–Data privacy considerations (PDPA)
–Integration complexity
–Cost scales with traffic volume
Who should choose which
Choose Heap if...
Choose Hotjar if...
›SMEs
›E-commerce businesses
›Marketing agencies
›Bloggers
Singapore FAQ
Is Heap available in Singapore?
The provided search results do not confirm Heap's availability in Singapore.
Does Heap support SGD pricing?
Information regarding Heap supporting SGD pricing is not available in the search results.
Is Heap PSG-eligible?
Based on the provided search results, Heap is not listed as a PSG-eligible solution. The grant primarily covers accounting, field service, and other pre-approved IT solutions for SMEs.
Is Heap PDPA compliant?
The provided search results do not contain information about Heap's PDPA compliance.
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Read our full Singapore reviews before deciding.